Live Train Information & Service Updates

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Live Train Information & Service Updates

At East Midlands Trains we’re committed to delivering timely and meaningful information when things don’t quite go to plan.  We appreciate delays are frustrating which is why we work closely with Network Rail to prevent them from happening in the first place but there are still times when things go wrong. In the event of multiple trains being delayed by over 15 minutes on the same route we will update the affected route with timely, meaningful information about the problem, the impact this will have to our train service and the best advice to get you where you need to be. 

⚠️ London/Nottingham/Sheffield Route

Updated Information 10:00

What has happened? 

There is a tree blocking the railway at East Langton. This is between Leicester and Kettering and is disrupting our trains on the London St Pancras/Nottingham/Sheffield route

 At present Network Rail are on site working to remove the tree to reopen the line. It is expected to take a further 45 minutes to remove the tree.

How does this affect my train?

Some of our trains on the routes will be diverted and  delayed by 40 minutes in both directions between Leicester and Kettering.

Our trains are currently unable to call at Market Harborough.

At present we are expecting the line to fully reopen in the next 45 minutes. Our normal train service is expected to resume on the affected routes at around 1400.

How do I get where I need to be?

Your Advance purchase ticket may be used on other trains, than booked on the affected routes

Our trains are likely to experience extended delays or alterations. You should use alternative routes which will be most comfortable and quickest way to get where you need to be. You may travel via the following alternative routes:

Sheffield 

You may travel to Doncaster where you should change for a train to London Kings Cross

Derby/Chesterfield
You may travel to Birmingham New Street where you should change for a train to London Euston

Nottingham
You may travel to Grantham where you should change for a train to London Kings Cross

Leicester
You may travel to Nuneaton where you should change for a train to London Euston

All of these alternative route options are available in the opposite direction too. Don’t worry about your ticket, we have already made arrangements with other train companies for you to travel with your original ticket

A replacement bus service is running in both directions between Market Harborough and Leicester/Kettering every 30 minutes. This is only for customers travelling to/from Market Harborough

These arrangements will remain in place until the line re-opens and the train service recovers.

If your overall journey has been delayed over 30 minutes you may be entitled to claim compensation, full details of how to claim can be found here

✔️ Liverpool/Nottingham/Norwich Route

A good service is in operation on this route. 

✔️ Derby/Stoke-on-Trent/Crewe Route

A good service is in operation on this route

✔️ Nottingham/Mansfield/Worksop Route

A good service is in operation on this route

✔️ Lincoln/Nottingham/Leicester Route

A good service is in operation on this route

✔️ Doncaster Lincoln/Peterborough Route

A good service is in operation on this route

⚠️ Nottingham/Grantham/Skegness Route

A good service is in operation on this route

✔️ Nottingham/Derby/Matlock Route

A good service is in operation on this route

✔️ Newark Northgate/Lincoln/Grimsby Route

A good service is in operation on this route

 

Delay Repay

If your journey has been delayed by 30 minutes or more you may be entitled to claim compensation though our Delay Repay scheme.

Please click here for Delay Repay

Give Feedback

If you have been affected by disruption and have some feedback, please take a couple of minutes to complete our survey to help us to improve communication in the future. 

Take the survey

Live Departure Boards & Alerts

You can also check the status of your train using our live departure boards below. You can also sign up to receive personalised live updates about your journey through Facebook Messenger, just click the keep me updated button when searching for a train below.