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Delivering great service we can all be proud of is at the heart of everything that East Midlands Trains does and is delivered across our network, every day. To celebrate the high level of service provided across all our routes and those that make it possible, be it front line or support staff, each year we ask you to nominate members of staff for our annual Great Service Awards. It is here that we recognise the role played by many throughout our organisation who help to provide exceptional customer service and make the day for so many of our passengers.
This year's Great Service Awards will take place in November and nominations are now open! Nominate a member of our team who has perhaps gone the extra mile, constantly provides a high level of service or just always greets you with a smile. It's the small things that can your make day and every nomination counts. Plus, we'll automatically enter you into a prize draw to win an overnight stay in London with First Class travel to say thanks for nominating!
Nominate a member of our team
Why not take a look at previous year's winners and see if you recognise someone who helped make your day:
William Robson (Loughborough)John Kilroy(Derby)
If you would like to nominate a member of staff for providing excellent customer service then keep an eye out during October 2015 when our nominations will open again. In the meantime if you would like to leave feedback about the service you have received from a member of our team, pleaseclick here.
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